We respect your privacy

WERK II Medien- und Informationsgesellschaft mbH, hereinafter referred to as "WERK II", takes very seriously the protection of your privacy, your personal data and the security of all business data in our business processes. In general, it is possible to use our website without providing any personal data. When personal data (e.g. name, address or e-mail addresses) is collected on our pages or in a web form, it is always done on a voluntary basis as f. This data will not be passed on to third parties without your express consent. However, data transmission over the Internet (e.g. communication by e-mail) can have security gaps that is beyond our knowledge and control. A complete protection of data against potential access by all third parties is not possible.

In accordance with Art. 13 GDPR, this data privacy policy informs you in what way, to what extent and for what purposes personal data is processed when you visit our website or use our services and products. The privacy policy applies to all services and products, with the exception of those products or services for which there is a separate privacy policy. The use by third parties of contact data published within the scope of the imprint obligation to send advertising and information material not expressly requested is hereby expressly prohibited. WERK II expressly reserves the right to take legal action in the event of unsolicited sending of advertising information, for example by spam mails or other means of unsolicited contact.

1. Name and contact details of the data controller

This privacy information applies to data processing by:

WERK II Medien- und Informationsgesellschaft mbH
Auf der Höhe 49
47059 Duisburg
Germany
Phone: +49 203 2985080
Fax: +49 203 29850822
E-mail: info@priint.com

You can contact the responsible data protection officer at:

Data protection officer
WERK II Medien- und Informationsgesellschaft mbH
Auf der Höhe 49
47059 Duisburg
Germany
E-Mail: datenschutz@priint.com

2. Communication via e-mail/ phone/ contact form

Purpose of data processing / legal basis:

We treat personal data that you provide us with by e-mail, telephone, post or contact form confidentially. We use your data exclusively for the purpose of processing your inquiry. The legal basis for data processing is Art. 6 Par. 1 f) GDPR. The legitimate interest and use on the part of WERK II results from the interest in answering inquiries from our business partners, interested parties and customers.

Recipients / categories of recipients:

We normally forbid and exclude the transfer of data to third parties outside WERK II. In special cases, data are processed by processors on our behalf. These are in each case carefully selected and contractually obliged under Art. 28 GDPR. Furthermore, it may be necessary for us to pass on inquiries to other companies, subsidiaries and controlled entities within the priint Group, if this is necessary for processing or response.

Storage duration / criteria for determining the storage duration:

All personal data, which you send us with inquiries, is normally deleted by us at the latest 6 weeks after the given final answer to you, and/or made anonymous or is no longer used outside the scope and process of the inquiry.

3. Data processing of contact persons

Purpose of data processing / legal basis:

WERK II processes the contact data of contact persons at customers, interested parties, business partners and suppliers for communication by e-mail, telephone, fax and post. The legal basis for data processing is Art. 6 Par. 1 f) GDPR. The legitimate interest on the part of WERK II results from the interest in carrying out or initiating a business relationship with customers, interested parties, business partners and suppliers and in maintaining personal contact with the contact person.

Recipients / categories of recipients:

We normally forbid the passing on of data to third parties outside WERK II. Within the priint Group, your data may be passed on for the purpose of carrying out or initiating the business relationship. In special cases, data are processed by processors on our behalf. These are in each case carefully selected and contractually obliged under Art. 28 GDPR.

Storage duration / criteria for determining the storage duration:

Personal data is stored for the purpose of carrying out business relations as long as there is a legitimate interest or legal obligation to do so.

4. Newsletter

Purpose of data processing / legal basis:

You can subscribe to our newsletter via various channels (website, trade fairs). The legal basis for data processing in the context of sending newsletters is your consent according to Art. 6 para. 1 a) GDPR and § 7 Par. 2 UWG (federal law against unfair competition). The purpose of data processing within the scope of ordering the priint newsletter is to inform newsletter subscribers about offers, promotions, products, events and services of the companies of the priint Group. For the registration to receive the free priint newsletter we need your e-mail address as mandatory information. If you voluntarily provide further information about your person (first name, last name and company) during registration, we only use this data for internal evaluation and target group analysis. After submitting the registration form you will receive an e-mail from us with a confirmation link. If you click on the link contained therein, you are registered for the newsletter. This will be communicated to you by another e-mail. By confirming your registration, you confirm your consent to the processing of your e-mail address and its optional details for the purposes stated here (double opt-in procedure). We store the time and the IP address used when ordering the newsletter for evidence purposes. The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or from the server of a shipping service provider if we use one. Within the scope of this retrieval, technical information such as information on the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined by means of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened, which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. You can revoke your consent to receive the priint newsletter at any time with future effect by clicking on the corresponding unsubscribe link in one of the newsletters or by sending an e-mail to info@priint.com.

Recipients / categories of recipients:

We forbid the possibility of passing on the data to third parties outside the priint Group. To carry out the newsletter dispatch, we have commissioned the dispatch service provider Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany. We have carefully selected this company and are contractually bound by Art. 28 GDPR. Within the priint Group, WERK II will pass on your data to other related or controlled companies so that they too can send you information. The dispatch service provider may use the recipient's data in pseudonymous form, i.e. without allocation to a user, to optimize or improve its own services, e.g. for technical optimization of dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

Storage duration / criteria for determining the storage duration:

If you withdraw your consent to receive the priint newsletter, the data collected for this purpose will be deleted immediately, unless they are also required for another purpose.

5. Marketing

Purpose of data processing / legal basis:

The priint Group uses personal data for marketing purposes, especially for advertising by e-mail, telephone, and post. The purpose of data processing within the scope of marketing measures is to inform the recipients about products and services of the priint Group. The legal basis for the dispatch of advertising by post is Art. 6 Par. 1 f) GDPR. The justified interest on the part of the priint Group results from the interest to send customers and interested parties information about products and services. The legal basis for marketing measures by e-mail or telephone is usually a declaration of consent given by you. For marketing measures towards existing customers, § 7 UWG (federal law against unfair competition) may also apply. You can object to receiving advertising at any time with effect for the future by sending a message to info@priint.com. If you declare an objection to advertising, we will store your data in a block file based on Art. 6 Par. 1 f) GDPR. The justified interest on the part of the priint Group results from the interest in ensuring that the objection asserted is observed.

Recipients / categories of recipients:

We forbid the transfer of data to third parties outside the priint Group. In special cases, data is processed by processors on our behalf. In each case, these are carefully selected and contractually obliged according to Art. 28 GDPR. Within the priint Group your data can be passed on to other companies for marketing purposes.

Storage duration / criteria for determining the storage duration:

If you object to receiving advertising, your data will be blocked immediately and then deleted, unless they are also stored for other purposes.

6. Remote maintenance

Purpose of data processing / legal basis:

Remote maintenance is carried out by the service provider TeamViewer GmbH, Jahnstr. 30, 73037 Göppingen, Germany. After downloading and starting TeamViewer, you have the possibility that an employee of the priint Group connects to your computer and gets access to your system. This is only possible if you give the employee your ID and password or another valid account. Only then you allow the remote maintenance. The employees of the priint Group entrusted with the remote maintenance are explicitly obliged to observe data protection and secrecy. During remote maintenance, the priint Group employees see your screen, including all information available on it. In your interest, we therefore ask you to close all programs in advance which are not related to the support case. By allowing remote maintenance (by stating your ID and password), you ensure that we do not allow the employees to get in contact with personal data from your environment during remote maintenance. Furthermore, we will not pass on the data to third parties without your express consent. Your personal data will only be passed on if you yourself have consented to the data transfer. The transmission of the data by means of TeamViewer takes place via the Internet. TeamViewer uses an encrypted connection for transmission. However, it can never be excluded with absolute certainty that third parties will be able to view and/or access the transmitted data without authorization. We recommend that you take this aspect into consideration when deciding whether remote maintenance should be used. The use of remote maintenance is recorded at company level. It is only recorded for documentation and billing purposes. This data is collected, stored and processed exclusively for the purpose of remote maintenance. Your data will not be linked with other data, will not be used for other purposes and will not be passed on to third parties under any circumstances. The legal basis for the use of TeamViewer in case of a contractual agreement is Art. 6 Par. 1 b) GDPR. Without a contractual agreement Art. 6 Par. 1 a) GDPR applies.

Recipients / categories of recipients:

We forbid the possibility of passing on the data to third parties outside the priint Group. Within the priint Group your data may be passed on for further support.

Storage duration / criteria for determining the storage duration:

The priint Group commits itself to immediately delete the personal data received during the remote maintenance as soon as they are no longer needed for the support case. The logging of the support case is expressly excluded from this. The personal data will be deleted as soon as the purpose of the storage no longer applies. The data will be deleted when a prescribed storage period expires unless it is necessary to continue storing the data for the conclusion or fulfilment of a contract.

7. Seminar registration

Purpose of data processing / legal basis:

If you book seminars via our website, we require the information marked as mandatory in the booking or registration form. The unmarked input fields can be filled in optionally. When booking or registering, you will receive an e-mail from us to confirm your registration. The booking or registration is only completed when you activate the link contained in this e-mail. The information you provide about your booking will be processed by us for the purpose of making the booking and the seminar or for registration for events. The legal basis for this data processing is Art. 6 Par. 1 b) GDPR. If you give us your consent for this, we will also use your details to send you marketing information on the respective seminar by e-mail, post or telephone after the seminar. You can withdraw your consent at any time with effect for the future by sending an e-mail to info@priint.com. The legal basis for data processing in the context of sending information is your consent according to Art. 6 Par. 1 a) GDPR and § 7 Par. 2 UWG (federal law against unfair competition).

Recipients / categories of recipients:

We use Guestoo as a service provider for the administration of our webinars and training courses. Guestoo was contractually obligated by us as contract processors according to Art. 28 GDPR.

Storage duration / criteria for determining the storage duration:

We store the data of participants in seminars, as far as necessary, for the duration of the statutory retention obligations. If you have given your consent to receive information, we will store your data for this purpose until you revoke this consent.

8. Event registration

Purpose of data processing / legal basis:

If you would like to register for events via our website, we require the information marked as mandatory in the booking mask. The unmarked input fields can be filled in optionally. You will receive an e-mail to confirm your registration. The booking is only completed when you activate the link contained in this e-mail. The information you provide about your booking will be processed by us for the purpose of making the booking and registering for events. The legal basis for this data processing is Art. 6 Par. 1 b) GDPR. If you give us your consent, we will also use your details to send you marketing information on the event in question by e-mail, post or telephone after the event. You can withdraw your consent at any time with effect for the future by sending an e-mail to info@priint.com. The legal basis for data processing in connection with the sending of information is your consent in accordance with Art. 6 Par. 1 a) GDPR and § 7 Par. 2 UWG (federal law against unfair competition).

Recipients / categories of recipients:

To sell tickets for our events we normally use Eventbrite as a service provider. Through Eventbrite, we offer tickets for sale on our website, link to our events at Eventbrite and promote our events. Eventbrite Inc. is located at 651 Brannan Street, Suite 110, San Francisco, CA 94107, USA in Europe represented by Eventbrite NL BV, located at Silodam 402, 1013AW, Amsterdam, The Netherlands. Eventbrite is certified under the Privacy Shield Agreement and therefore offers a guarantee of compliance with European data protection law https://www.privacyshield.gov/participant?id=a2zt0000000TNl5AAG&status=Active . Payment by credit card and other service providers is made through Eventbrite and its appointed service providers under their responsibility. We do not receive any payment information from Eventbrite.

Storage duration / criteria for determining the storage duration:

We store the data of participants in events, as far as necessary, for the duration of the statutory retention obligations. If you have given your consent to receive information, we will store your data for this purpose until you revoke this consent.

9. Online conferences und meetings

Purpose of data processing / legal basis:

We use Microsoft teams to conduct video and audio conferences, webinars and other types of video and audio meetings. Microsoft Teams is a Microsoft Corporation offering for teamwork in Office 365. The use of Microsoft Teams is subject to the Microsoft Terms of Use (https://www.microsoft.com/de-DE/servicesagreement/) and Privacy Policy (https://privacy.microsoft.com/de-de/privacystatement). By using Microsoft Teams, you accept Microsoft's Terms of Use and Privacy Policy. This Privacy Policy was accepted by you, the user, when you logged in to the Microsoft Cloud using your personal credentials. In this context, data of the communication participants will be processed and stored on Microsoft's servers to the extent that they are part of communication processes with us. This data may include, in particular, registration and contact data, visual and vocal contributions, as well as entries in chats and shared screen content. The legal basis for data processing is the legitimate interests according to Art. 6 Par. 1 b) and f) DSGVO. Where a contractual relationship exists, WERK II shall be entitled and obliged to process and store the data. The client and user may at any time issue instructions to waive further use of Microsoft teams and request deletion of the data in the Microsoft cloud.

Recipients / categories of recipients:

Microsoft is a commissioned third party in the sense of §46 Par. 9 BDSG-NEU and assures in the sense of its privacy policy that personal data transmitted via Microsoft teams will not be used in any other way than for electronic exchange with the participants and that data security will be guaranteed. Microsoft Corporation has its headquarters in One Microsoft Way, Redmond, WA 98052-6399, USA in Europe represented by Microsoft EU, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. Microsoft is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active . Microsoft teams transfer, store and process data outside of Europe. The transmission, storage and processing of data may also take place in countries without equivalent data protection, in particular in the USA. Microsoft ensures data protection in these countries with standard contract clauses. Microsoft will comply with the requirements of the European Economic Area and the BDSG-NEW regarding the collection, use, transfer, storage and other processing of personal data from the European Economic Area. All transfers of personal data to a third country or international organization are subject to appropriate safeguards as described in Art. 46 of the DSGVO and such transfers and safeguards are documented in accordance with Art. 30 Par. 2 DSGVO.

Storage duration / criteria for determining the storage duration:

We store the data of participants in video and audio conferences, webinars and other types of video and audio meetings, if necessary, for the duration of the statutory retention obligations.

10. Raffles & Surveys

Purpose of data processing / legal basis:

In follow-up to our events we often ask for feedback. We like to use this feedback to improve the quality of future events. Based on the feedback, we may have further questions and contact you directly if necessary. If applicable, we may draw a prize from all participants in the survey (see terms and conditions of the respective competition). The legal basis for data processing within the scope of the survey is Art. 6 Par. 1 f) GDPR. Our legitimate interest in data processing within the scope of the survey is that we can contact you within the scope of feedback to clarify any queries. After the winner has been drawn, his or her data will be used in accordance with Art. 6 Par. 1 b) GDPR to inform him or her about the prize and to send it to him or her. To carry out the competition and send the prize, we must collect and process personal data of the participants, such as first and last name, address, e-mail and telephone number. The legal basis for this is Art. 6 Par. 1 b) GDPR. The publication of the winner's name on our homepage is based on your consent in accordance with Art. 6 Par. 1 a) GDPR.

Recipients / categories of recipients:

We use your personal data exclusively for our own purposes as mentioned above. Your data will only be transferred if you have been identified as a winner and your data must be transferred to a shipping service provider commissioned by us for the purpose of shipping the prize. Your data will not be transferred to third parties beyond this.

Storage duration / criteria for determining the storage duration:

All survey data will be anonymized 6 months after the draw. All other personal data stored by us will be deleted immediately and irretrievably as soon as they are no longer required for the purposes for which they were collected unless we are obliged to store them by law. If we are obliged to store the data, it will be irretrievably deleted upon expiry of the legally prescribed storage periods.

11. Employment Applications

Purpose of data processing / legal basis:

In addition to sending us your application by post, you can also send us your application documents by e-mail or other means. Application documents sent to us will be used exclusively for the application procedure and consideration of employment. Please note that applications sent to us by e-mail are transmitted to us in unencrypted form and that the data could possibly be read or falsified by unauthorized persons. You are welcome to send us your documents by post. The legal basis for the processing of personal data is the implementation of the application procedure in our company and thus the possible establishment of a new employment relationship. The legal basis for this processing is Art. 88 Par. 1 GDPR in conjunction with § 26 Par. 1 BDSG-NEU (Federal Data Protection Act).

Recipients / categories of recipients:

Your data will not be passed on to external parties, other than related or controlled companies that may be part of the hiring process. Within the company or related company to which you apply, only those persons who are involved in the decision-making process will have access to your personal data. Within the priint Group, only WERK II as operator of this website will pass on your data to the company responsible.

Storage duration / criteria for determining the storage duration:

In case of a successful application, the personal data will be stored for the duration of the employment relationship. In addition, after termination, tax-relevant data will be archived for a period of 10 years within the framework of the legal retention periods in accordance with §§ 257 Par. 1 no. 1, Par. 4 HGB (German Commercial Code), 147 AO (Fiscal Code of Germany) or as otherwise required by law in the jurisdiction of the Company to which you are enployed. In case of an unsuccessful application, the personal data will be deleted 6 months after the rejection. A longer storage despite cancellation will only take place with your consent.

12. Cookies

Purpose of data processing / legal basis:

Many Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our site and its functionality more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Cookies that are required for the electronic communication process or for the provision of certain functions you request (e.g. language selection) are stored based on Art. 6 Par. 1 lit. f GDPR. We also use third-party cookies. These offer functions for social media and the analysis of access to the individual pages. For these cookie types we need your permission. You can change or withdraw your consent at any time from the cookie declaration on our website.

Recipients / categories of recipients:

We forbid the passing on of session cookie data to third parties outside WERK II or its related or controlled Companies. The data of the third-party cookies may be merged by third parties with other data which you have provided to them or which you have collected during your use of the services. WERK II has no influence on this.

Storage duration / criteria for determining the storage duration:

Session cookies are automatically deleted at the end of your visit. WERK II has no influence whatsoever on the storage period of your data by third parties.

14. Server log files

Purpose of data processing / legal basis:

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type/ browser version
  • Client operating system
  • Referrer URL
  • URL and name of the retrieved file
  • Date, time and time zone of the server request
  • IP address of the client

This data is not easily attributable to specific persons. A consolidation of this data with other data sources is not carried out. The legal basis for the processing of this data is Art. 6 Par. 1 f) GDPR.

Recipients / categories of recipients:

We reserve the right to subsequently check this data if we become aware of specific indications of illegal use. This data will not be transferred to external parties.

Storage duration / criteria for determining the storage duration:

The data is stored for a period of 3 days.

15. GoToWebinar

Purpose of data processing / legal basis:

We use the software/service GoToWebinar for the delivery of webinars. Personal data is collected/stored during the registration process on LogMeIn's infrastructure. This includes the last name, first name, company, telephone number and e-mail. The legal basis for data processing is Art. 6 Par. 1 f) GDPR. The priint Group will only use the data for a purpose other than the contract fulfilment or transfer to other third parties if this is legally permissible or if the user has expressly consented to this.

Recipients / categories of recipients:

We have contracted LogMeIn, 320 Summer Street, Boston, MA 02210, USA for the webinars, represented in Europe by LogMeIn Ireland Ltd Dublin, The Reflector Building, 10 Hanover Quay, Dublin 2, D02 R573, Ireland. We have carefully selected and contractually bound this company in accordance with Article 28 GDPR. For data processing in the USA, an adequate level of protection has been established by agreeing the EU standard contractual clauses. In this context, please also refer to the LogMeIn privacy policy: https://www.logmeininc.com/gdpr/gdpr-compliance.

Storage duration / criteria for determining the storage duration:

The deletion of the data is carried out in accordance with the legal retention periods. For information on the storage period and data protection at LogMeIn, please refer to the provider's privacy policy at: https://www.logmeininc.com/legal/privacy.

16. Youtube

Purpose of data processing / legal basis:

On some of our website we embed Youtube videos to extend the functionality of the website. When you visit a page with the YouTube plugin, a connection is made to servers on YouTube. This tells Youtube which pages you visit. If you are logged in to your YouTube account, Youtube can assign your surfing behavior to you personally. You can prevent this by first logging out of your Youtube account. If you have disabled cookies for the Google Ad program, you will not have to worry about these cookies when you watch Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you need to block the storage of cookies in your browser.

Recipients / categories of recipients:

YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA is the operator of the corresponding plugins, represented in Europe by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Storage duration / criteria for determining the storage duration:

WERK II has no influence whatsoever on the storage period of your data with third parties. Information on the storage period and data protection on YouTube can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/.

17. Twitter

Purpose of data processing / legal basis:

To extend the functional range of our website we have integrated a Twitter plugin. If you call up a page of our website on which a Twitter plugin has been placed, your browser will establish a direct connection with the Twitter servers. Through the integration on this page, Twitter information is available to Twitter that you have called up the corresponding page. If you are logged in to Twitter, Twitter can assign your visit to your Twitter account. For the purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your rights and setting options for the protection of your privacy, please refer to the data protection information of Twitter. We use the plugin based on article 6 Par. 1 f) to make our company and our services more widely known.

Recipients / categories of recipients:

The operator of the corresponding plugin is Twitter Inc, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA in Europe represented by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland.

Storage duration / criteria for determining the storage duration:

WERK II has no influence whatsoever on the storage period of your data with third parties. Information on the storage period and data protection on Twitter can be found in the provider's data protection declaration at: https://twitter.com/de/privacy.

18. LinkedIn

Purpose of data processing / legal basis:

To extend the functional range of our website we have integrated a LinkedIn-Plugin. The plugin is marked with an appropriate logo or the addition "Linkedin". If you call up a page of our website that contains the plugin, these are initially deactivated. Only when you click the provided button, the plugin is activated. With this activation you establish the connection to LinkedIn and declare your consent to the transmission of data to the platform. If you are logged in to LinkedIn, the plugin can assign the visit to your account there. If you click on the button, the corresponding information is transmitted directly to the platform by your browser and stored there. For the purpose and scope of data collection, further processing and use of the data at LinkedIn, as well as your rights and settings options for the protection of your privacy, please refer to the platform's privacy policy. If you do not want the social networks to collect data about you via our website, you must log out of them before visiting our website. We use the plugin based on article 6 Par. 1 f) to make our company and our services more widely known.

Recipients / categories of recipients:

Operator of the corresponding plugins is LinkedIn, 1000 W Maude Ave, Sunnyvale, CA 94085, USA in Europe represented by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

Storage duration / criteria for determining the storage duration:

WERK II has no influence whatsoever on the storage period of your data with third parties. Information on the storage period and data protection at LinkedIn can be found in the provider's data protection declaration at: https://www.linkedin.com/legal/privacy-policy.

19. Xing

Purpose of data processing / legal basis:

To extend the functional range of our website we have integrated a Xing plugin. The plugin is marked with a corresponding logo or the addition "Xing". If you call up a page of our website that contains the plugin, these are initially deactivated. Only when you click the provided button, the plugin is activated. With this activation you establish the connection to Xing and declare your consent to the transmission of data to the platform. If you are logged in to Xing, the plugin can assign the visit to your account there. If you click on the button, the corresponding information is transmitted directly from your browser to the platform and stored there. For the purpose and scope of data collection, further processing and use of the data at Xing, as well as your rights and settings options for protecting your privacy, please refer to the platform's data protection information. If you do not want the social networks to collect data about you via our website, you must log out of them before visiting our website. We use the plugin based on article 6 Par. 1 f) to make our company and our services better known.

Recipients / categories of recipients:

The operator of the corresponding plugins is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

Storage duration / criteria for determining the storage duration:

WERK II has no influence whatsoever on the storage period of your data with third parties. Information on the storage period and data protection at Xing can be found in the provider's privacy policy at: https://privacy.xing.com/en/privacy-policy.

20. Helpdesk-System

Purpose of data processing / legal basis:

To expedite helpdesk resolution to customer tickets, we use a helpdesk system (ticket system) and thus may process personal data about you. For this purpose, we use the free helpdesk ticket system Zammad. Support requests can enter the helpdesk system in different ways and different data is recorded depending on the way the ticket may have been entered. If you send us a message to the support e-mail address, we will receive the content of your message, which you have written, as well as all information that your e-mail program sends to us (e.g. information in the header such as your e-mail address, time of sending). If you contact us by phone, the support employee may record the information from this call in a ticket in the system. First name, last name, telephone number, company and e-mail address are stored in the ticket. As soon as you send us a message, a customer profile is created in the helpdesk system with first name, last name and e-mail address and, if necessary, further data as described above (e.g. company). All messages that you send us are thus automatically assigned to your customer profile. If necessary, we will manually complete the details of your account. For example, information about your function (e.g. contact person). This helps us to assign you more quickly to answer your inquiry more efficiently.

Recipients / categories of recipients:

We forbid passing on the data to third parties outside the priint Group. Within the priint Group, employees have access to the data for further support.

Storage duration / criteria for determining the storage duration:

In order to be able to help you quickly, we will keep your inquiries and data for a certain period of time, so that all information is still available after a longer period of time in case of queries. A ticket covers the communication between you and us. You send us a request, to which we will respond. Depending on whether the problem is solved immediately or there are further queries, it is possible that there will be a repeated exchange of e-mails. If you send us a new message (e.g. with a different subject), a new support case or ticket will be created. At the latest two years after the last communication a support case / ticket will be deleted. All your tickets will be assigned to your account. This account will be deleted at the latest 5 years after the last communication. The deletion check and execution of the deletion takes place annually.

21. eTracker

Purpose of data processing / legal basis:

On our website, the etracker service is used to analyze usage data. Cookies are used to enable a statistical analysis of the use of this website by its visitors and to display usage-related content or advertising. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Par. 1 f). You may object to the above-mentioned data processing at any time, provided that it is carried out on a personal basis. Your objection has no negative consequences for you.

Recipients / categories of recipients:

We commissioned the service provider etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany, to carry out the website analysis. We have carefully selected this company and contractually bound it according to Art. 28 GDPR.

Storage duration / criteria for determining the storage duration:

The pseudonymous user profiles are not merged with data about the bearer of the pseudonym without the consent of the person concerned. The persons concerned will not be identified without the consent of the person concerned. Theoretically, it is possible to identify the persons concerned via the visitor ID stored in etracker cookies until the storage period of the respective etracker cookies expires. This period is 2 years. Detailed information on the storage period of the etracker cookies on the user's end device can be found at https://www.etracker.com/docs/integration-setup/einstellungen-accounts/etracker-cookies/.

22. Data subject rights

In accordance with Art. 15 Par. 1 GDPR, you have the right to request information free of charge on the personal data stored by WERK II concerning your person. If the legal requirements are met, you also have the right to correction (Art. 16 GDPR), deletion (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR) of your personal data. If the data processing is based on Art. 6 Par. 1 e) or f) GDPR, you have a right of objection according to Art. 21 GDPR. If you object to data processing, it will not be carried out in future unless the data controller can prove that there are compelling reasons for further processing worthy of protection which outweigh the data subject's interest in objecting. If you yourself have provided the processed data, you have a right to data transmission in accordance with Art. 20 GDPR. If the data processing is based on consent pursuant to Art. 6 Par. 1 a) or Art. 9 Par. 2 a) GDPR, you may revoke such consent at any time with effect for the future, without affecting the lawfulness of the previous processing. Please contact the data protection officer in writing or by e-mail in the above-mentioned cases, in case of open questions or in case of complaints. You also have the right to complain to a data protection supervisory authority. The data protection supervisory authority of the federal state in which you live or in which the person responsible is based is responsible.

23. No obligation to provide personal data

Unless otherwise stated in the previous chapters, the provision of personal data is not required by law or contract or necessary for the conclusion of a contract. You are not obliged to provide the personal data unless otherwise stated in the previous sections. Failure to provide your personal data may mean that we are unable to answer your contact request, that participation in the application process or participation in an event is not possible.

24. Changes this privacy policy

We are constantly developing and evolving our website and the services we offer. Especially when new technologies are implemented and used, it may become necessary to change this privacy policy. The same applies in the event of legal changes or official requirements. We therefore recommend that you read this data protection declaration again carefully, now and regularly.

This privacy policy is current as of June 2020.

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